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SWPS University - Main page

Department of Marketing

Faculty of Social Sciences in Warsaw

To us, marketing is a way of managing the future of business. Our approach is characterized by a "customer-centric" mindset, market empathy, the integration of psychology with an analytical approach, and decision-making driven by data and metrics. The Department of Marketing is a space for education, research, and collaboration with companies to address real-world market challenges.

Open laptop on table showing marketing presentation, people in the background

About us

What does marketing mean to us?

There is no simple or singular answer to this question. When marketing is reduced to mere communication, tools, or creative activities, it loses its true purpose and significance within an organization. For us, it is a far more complex discipline, which we define across three distinct levels.

Marketing as a Philosophy

To us, marketing is fundamentally a distinct philosophy—a way of thinking about the customer, the market, and the systematic creation of value for stakeholders. This mindset is neither accidental nor a one-off occurrence; it is intentionally designed, tested, and evolved over time. It represents a continuous search for and refinement of solutions that deliver value to the organization, its customers, and its business partners — driven by marketers.

Marketing as an Art

Marketing is the art of bridging analytical rigor with creative solutions, integrating new technologies with the offline world, and balancing operational efficiency with value-based leadership. All of this takes place in a world where the only constant is change—whether technological, economic, or social. Furthermore, marketing is the art of choice: deciding what an organization should abandon, where it must focus, and which risks it is willing to accept.

Marketing as a Science

Marketing is also a science — the study of the customer, the market, and the behaviors that occur within it. In our view, this field must therefore be grounded in knowledge and data. However, data is not an end in itself; its role is to support market-driven decisions and build long-term competitive advantage. This is especially true in a world where the key competency is no longer the mere availability of information, but the ability to effectively utilize it.

What we do

We advance teaching and research centered on marketing as a field of strategic thinking, decision-making, and performance evaluation. We teach marketing grounded in data and metrics, bridging strategic perspectives with customer behavior analysis, psychology, behavioral economics, and emerging technologies.

Our research explores the mechanisms behind market decision-making, the effectiveness of marketing strategies, and the role of data and technology in marketing management. We are dedicated to a version of marketing that can be analyzed, tested, and critically evaluated — from both a scientific and a practical perspective.

Medowski, Michał
Bio
Tak
First and last name
Michał Medowski
Academic degree or title
Ph.D. / Assistant Professor
Permanent employee
Tak
City
warszawa
Discipline
management-and-quality-studies
Faculty
Array
Specialization
marketing practitioner and executive
Role in the Institute
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Role in the Research Center
[]
Role in the Faculty
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Position
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Role in the Department
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Ph.D. / Assistant Professor Michał Medowski
Moneta, Michał
Bio
Tak
First and last name
Michał Moneta
Academic degree or title
Ph.D. / Assistant Professor
Permanent employee
Tak
City
warszawa
Discipline
management-and-quality-studies
Faculty
Array
Specialization
marketing and behavioral science researcher and practitioner
Role in the Institute
[]
Role in the Research Center
[]
Role in the Faculty
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Position
adiunkt
Role in the Department
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Ph.D. / Assistant Professor Michał Moneta 

Research

Research Areas

In our research, we focus specifically on the following areas:

  • Strategic Marketing and Decision-Making: Researching the strategic role of marketing and its influence on organizational decision-making processes.
  • Marketing Metrics and Performance Analysis: Analyzing market effectiveness and models that evaluate the impact of marketing on organizational performance.
  • Evidence-Based Marketing: Data-driven research and market analysis focused on the empirical verification of strategic assumptions.
  • Consumer Behavior and Cognitive Mechanisms: Investigating the cognitive and behavioral drivers that influence market decisions.
  • Technology and AI in Marketing: Examining the impact of emerging technologies and tools (including AI) on marketing strategies, decision-making, and the organization–customer relationship.

Our Publications

Our core research and practice have resulted in several key publications and monographs focusing on strategic marketing, data analytics, and the intersection of marketing and cognitive psychology. Notable titles include:

  • Wskaźniki marketingowe [Marketing Metrics]: A definitive guide to measuring marketing performance, authored by Prof. Robert Kozielski.
  • Przyszłość marketingu. Koncepcje, metody, technologie [The Future of Marketing: Concepts, Methods, Technologies]: A comprehensive look at modern marketing trends, co-authored by Prof. Robert Kozielski and Dr. Michał Moneta, and others.
  • Błędy poznawcze w Content Marketingu [Cognitive Biases in Content Marketing]: A monograph by Dr. Michał Moneta exploring how cognitive mechanisms influence the effectiveness of marketing communication.

Business
Acumen

A Team of Business Practitioners

Our team brings extensive experience in C-level management, supervisory board roles, and as founders of consulting and technology firms. We bridge the strategic scale of global Fast Moving Consumer Goods (FMCG) corporations with the agility of tech startups in fields such as blockchain and AI. Our background includes managing brands across international markets and pioneering the implementation of The Chartered Institute of Marketing (CIM) standards in Poland.

Our portfolio of consulting, training, and implementation projects features collaborations with leading Polish and global brands. We have worked with industry leaders such as Microsoft, Unilever, Hewlett-Packard, Mondelez, Rossmann, mBank, Danone, Johnson & Johnson, Reckitt, Bayer, Otodom, Grupa Lotos, and the Swiss-based Onchain AG. Together, we offer several decades of market expertise spanning over 20 product and service categories.