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SWPS University - Main page

Transforming Media Accessibility in Europe

Transforming Media Accessibility in Europe

Professor Krzysztof Krejtz, head of the Eye Tracking Research Center at SWPS University, co-edited the book Transforming Media Accessibility in Europe. This comprehensive publication explores how digital media, educational platforms, and smart cities can be designed or adapted to better serve individuals with disabilities. Researchers from SWPS University contributed three chapters to the book, focusing on tourism and public transport.

Accessibility in various sectors

Transforming Media Accessibility in Europe presents a multidisciplinary approach to examining accessibility in education, culture, and urban areas. Contributions from experts in various fields—including researchers, educators, and practitioners—show how physical spaces and digital media platforms can be made more accessible for people with disabilities.

The authors highlight the importance of applying research findings to real-life scenarios, especially when designing policies and urban development strategies. They aim to bridge the gap between theory and practice by offering recommendations for policymakers, city planners, and digital companies.

The book was published by Springer and is available through open access on the publisher's website

Researchers from the Eye Tracking Research Center at SWPS University contributed three chapters to the publication, focusing on accessibility in tourism and public transportation.

Inclusive tourism and accessible public transport

In the chapter "Accessibility in Tourism 5.0 Approach: Enabling Inclusive and Meaningful Tourist Experiences," Professors Krzysztof Krejtz and Izabela Krejtz of SWPS University, together with their collaborators, examine how the emerging concept of Tourism 5.0 (based on the Industry 5.0 approach—human-centered and focused on sustainability) can improve accessibility in the tourism sector. They discuss how innovative technologies and creative solutions can make travel experiences more inclusive for people with different needs and backgrounds.

Another chapter, "Gaze-Led Audio Description (GLAD). Concept and Application to Accessibility of Architectural Heritage," co-authored by Professors Krzysztof Krejtz and Izabela Krejtz, together with Professor Daria Rutkowska-Siuda of the University of Lodz, addresses the challenges of creating unbiased audio descriptions, especially in areas that require specialized knowledge, such as art and historical sites. While audio descriptions are typically created by experts with extensive knowledge of the subject matter, studies have shown that their perception and attention patterns differ from those of laypeople. The chapter introduces the GLAD method, which uses the visual attention patterns of non-experts to make audio descriptions more accessible. This work is part of the "Friendly City" project financed by the Polish National Center of Research and Development.

Additionally, in the chapter "Accessible Public Transport: A Case Study of Warsaw," the team from the Eye Tracking Research Center at SWPS University provides an overview of accessibility in the public transportation systems with a particular focus on the city of Warsaw. The authors analyze current solutions, identify barriers, and propose improvements to make public transportation more user-friendly, contributing to the broader conversation about inclusive urban infrastructure.

Driving change in media accessibility through international cooperation

The book Transforming Media Accessibility in Europe is an output of the LEAD-ME project (CA19142), led by Professor Krzysztof Krejtz. The project was carried out under the European Cooperation in Science and Technology (COST) program.

About the editors

Krzysztof Krejtz
Krzysztof Krejtz
Ph.D. / Associate Professor
Krzysztof Krejtz is the head of the Eye Tracking Research Center at SWPS University. His research and teaching interests include inclusion and accessibility technologies, Human-Computer Interaction (HCI), usability research, visual attention and its dynamics, eye-tracking methods and statistics, and multimedia learning. Currently, he is leading the EU-funded COST Action LEAD-ME. Read the full bio
Ann Marcus-Quinn
Ph.D. / Associate Professor
Ann Marcus-Quinn is an Associate Professor in Technical Communication and Instructional Design at the University of Limerick, Ireland. She is the Course Director for the MA in Technical Communication and E-Learning and a Research Affiliate of the Economic and Social Research Institute (ESRI), Dublin, Ireland. Her research interests include eLearning, Open Educational Resources, accessibility, usability, instructional design, and the use of Information and Communication Technology (ICT) at the post-primary level. She has also completed research reports for international organizations including the EU Commission, the OECD and the European Disability Forum.
Carlos Duarte
Ph.D. / Associate Professor
Carlos Duarte is an Associate Professor at the Faculdade de Ciências of the University of Lisboa and a senior researcher at LASIGE, where he leads the Inclusive HCI Research Line. His main research interests combine accessibility and intelligent user interfaces to improve the user experience of different target populations, like the elderly or the blind. Additionally, he has researched techniques for automating the evaluation of the accessibility of web pages. His work has improved QualWeb, a free, open-source, web accessibility evaluation engine. More recently, he has been exploring how conversational agents can be more accessible and how large language models can contribute to digital accessibility.

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